{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Standard delivery is free when your goods total is $90 or more after discounts, otherwise it is $25. Express Delivery is $25 on any order. Orders are processed within 24 to 48 hours and then take 5 to 7 days to arrive anywhere in Canada. International orders are accepted at the same rates; contact us first if delivery time matters.",
    "content": "Shipping and Delivery Last updated 15 September 2026. We are glad to bring our customers good value and service. Delivery charges Standard delivery is free when your goods total is $90 or more after discounts. Below that, standard delivery is $25. Express Delivery is available at checkout for $25 on any order. Our current delivery times Delivery time varies by location. Canada: 5 to 7 days, plus our 24 to 48 hour order handling and processing time. Other countries: international orders are accepted at the same delivery rates. Contact us before ordering if you need a delivery estimate. Tracking information You will receive an email with a tracking number once your order has shipped. For logistical reasons, items in the same order may be sent in separate packages. You can follow your parcel on the Track Your Parcel page. If you have any other questions, please contact us and we will do our best to help. Questions? Email theteam@silkpillowcase.shop with your product or order number. International call centre: +66 98 391 3877.",
    "url": "https://silkpillowcase.shop/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "You can return an item within 15 days of purchase for an exchange or a refund, unused, in its original packaging and with proof of purchase. Return postage is yours to pay for a change of mind, and we refund within 24 to 48 hours of the return arriving. An order can be cancelled at no charge until it ships. Faulty, damaged or wrong items are put right at no cost to you.",
    "content": "Refunds and Returns Last updated 15 September 2026. Thank you for shopping with us. If you are not completely satisfied with your purchase, we are here to help. Customer support Customer support is available at theteam@silkpillowcase.shop . We do our best to reply to every email within 24 hours. Order cancellation Any order can be cancelled until it ships, at no charge. If your order is paid and you need to change or cancel it, contact us within 12 hours, because most orders ship within 24 hours of ordering. Once packing and shipping have started, the order can no longer be cancelled, and the returns policy below applies instead. Returns policy Products can be returned within 15 days of the original purchase for an exchange or a refund. If you are returning an item for any of these reasons, the item goes back to the warehouse it was sent from, at your cost: Better price found Changed mind Doesn't fit No longer needed Ordered wrong item Your refund is processed within 24 to 48 hours of the returned item arriving. It can be held as credit for a future purchase if you ask, or refunded to the original payment method (your card or PayPal account). To be eligible for a return, please make sure that: The product was purchased within the last 15 days. The product is in its original packaging. You have the receipt, order confirmation or proof of purchase from this website. We cannot accept returns of purchases made from third-party retailers. Damaged items If you receive a damaged product or one with missing parts, tell us straight away and we will put it right at no cost to you. Incorrect item sent If you receive a product different from the one you ordered, tell us straight away and we will put it right at no cost to you. Order not received If your order does not arrive, tell us straight away and our team will follow it up with the carrier. Your rights Nothing in these terms excludes, restricts or modifies a right or remedy you have under the consumer protection law of your province or territory that cannot lawfully be excluded. Contact us If you have any questions about refunds and returns, email theteam@silkpillowcase.shop .",
    "url": "https://silkpillowcase.shop/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Flair Silk Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 15 September 2026. Who we are This website, https://silkpillowcase.shop, is operated by Flair Silk Company, a division of Caruso Consulting Co Ltd. We use the information you give us to process orders, arrange delivery, answer enquiries and keep business records. What personal information we collect and why An order includes your name, email address, telephone number, delivery address, the products you bought and the payment provider's reference. A message or quote request includes whatever you choose to tell us. Payments and service providers Card payments are processed by Stripe and PayPal payments by PayPal. We receive order and payment references, not your full card details. Service providers that host this website, store orders, deliver parcels, send email and support customer service receive the information they need to do that work, which can involve processing outside Canada. Cookies and analytics Essential browser storage keeps your basket and your cookie choice. Google Analytics and the Google Ads tag load only after you accept them. Use Cookie Settings in the footer to change your choice. The chat on this site processes the messages you choose to send. Embedded content from other websites Pages on this site may include embedded content such as videos or forms. Embedded content from other websites behaves as if you had visited that website, which may collect data about you and use cookies. How long we keep your information We keep what we need to fulfil orders, handle support requests, prevent abuse and meet accounting and legal obligations. Your rights You can ask us for a copy of the personal information we hold about you, and ask us to correct or delete it. Some records have to be kept for legal or administrative reasons. Canadian privacy law We handle personal information in line with the Personal Information Protection and Electronic Documents Act (PIPEDA). Send questions or requests to theteam@silkpillowcase.shop. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca. Questions? Email theteam@silkpillowcase.shop with your product or order number. International call centre: +66 98 391 3877.",
    "url": "https://silkpillowcase.shop/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Flair Silk Company.",
    "content": "Terms and Conditions Last updated 15 September 2026. This website is operated by Flair Silk Company, a division of Caruso Consulting Co Ltd. Canadian administration address: 700 2 Street SW, Calgary, AB T2P 0X1, Canada. Corporate address: Suite 46, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. All prices are in Canadian dollars (CAD). We provide services to you subject to the notices, terms, and conditions set forth in this agreement. You will also follow the rules, guidelines, policies, terms, and conditions that apply to those services before you use them. We may change this site and these terms and conditions at any time. Please read this agreement before proceeding, because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in it. You shall not upload, distribute, or otherwise publish through this Site any content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of Canada or the laws of any other country that may apply; or (c) violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. By using the Site you confirm that you are 18 years of age or older. If you are under 18, please use this Site only under the supervision of a parent or legal guardian. Subject to this agreement, Caruso Consulting Co Ltd grants you a limited, revocable, non-transferable and non-exclusive licence to access and use the Site by displaying it in your browser for the purpose of shopping, and not for any commercial use or on behalf of any third party, except as explicitly permitted by us in advance. Any violation of this agreement ends that licence without notice. Unless explicitly permitted by us in advance, all materials on this Site, including images, text, illustrations, designs, icons, photographs, video clips and written and other materials (the \"Contents\"), are intended solely for personal, non-commercial use. You may not make any commercial use of the information on the Site or use the Site for the benefit of another business, and you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any part of it unless we permit it in writing. We may refuse service or cancel orders at our discretion, including where we believe customer conduct breaks applicable laws or harms our interests. If we cancel a paid order, we refund it in full. Orders, prices and payment Prices are shown and charged in Canadian dollars. Card payments are processed by Stripe and PayPal payments by PayPal. An order is accepted when payment is confirmed and an order confirmation is emailed to you. Delivery, cancellations and returns Standard delivery is free when your goods total is $90 or more after discounts, otherwise it is $25. Express Delivery is $25 on any order. Orders are processed within 24 to 48 hours and then take 5 to 7 days to arrive anywhere in Canada. International orders are accepted at the same rates; contact us first if delivery time matters. You can return an item within 15 days of purchase for an exchange or a refund, unused, in its original packaging and with proof of purchase. Return postage is yours to pay for a change of mind, and we refund within 24 to 48 hours of the return arriving. An order can be cancelled at no charge until it ships. Faulty, damaged or wrong items are put right at no cost to you. The full details are on the Shipping and Refunds & Returns pages. Your rights Nothing in these terms excludes, restricts or modifies a right or remedy you have under the consumer protection law of your province or territory that cannot lawfully be excluded. Governing law These terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there. If you live in another province or territory, nothing in these terms takes away a right you have under the consumer protection law of your own province or territory. Questions? Email theteam@silkpillowcase.shop with your product or order number. International call centre: +66 98 391 3877.",
    "url": "https://silkpillowcase.shop/terms-and-conditions/"
  }
}