Frequently Asked Questions

No matter what posture you sleep in, you spend hours each night with your hair or face pushed up against a pillow. A silk pillowcase also has built-in cooling capabilities and feels so luxurious to lie on. We put dozens of real silk pillowcase and synthetic satin pillowcases for durability test, moisture whacking properties, and smoothness test. We also send them home with our consumer panel for real life sleep-testing. Read on to understand our top picks, but first, here's everything you need to know about.

It’s no surprise, that we allocate a third of our lives sleeping. Silk pillowcases are strand-savers for processed hair or those with costly hair extensions because there is virtually no friction between strands of your hair and the silk. No more naughty knots. In the Nap of Luxury Undeniably, you’ll immediately feel like a princess once your pretty head touches a silk-encased pillowcase at the end of a long, tiring day. There is something admirably luxurious about sleeping upon silk. And, if you like to be a princess, you’re sure to sleep like one. A germophobe’s dream come true. Save your dazzling blowout, braids, beachy waves, and other salon-status styles with a silk pillowcase. No Chemical Exposure Dozing off on a mulberry silk pillowcase exponentially reduces your vulnerability to chemical-laden undesirables due to silk’s fastidious production process. Most silk pillows cases on the market are produced from chemical-laden crops that demands a plethora of pesticides and other unseemly treatments before they make it into your linen closet.

Dedicated silk companies specialize exclusively in silk products, which means they understand the nuances of silk quality, processing, and customer needs in ways that general bedding retailers simply can't match. Think of it this way: would you rather buy a watch from someone who sells everything under the sun, or from a company that lives and breathes timepieces? The same principle applies to silk bedding.

Use this guide to evaluate silk companies and find the perfect bedding for your needs. Remember: the right silk brand will be transparent about quality, provide excellent customer service, and stand behind their products with generous return policies.

Yes, options span Silk Underwear For Men, Mens Silky Satin Lounge Robe, Mens Satin Pyjamas Set, and Womens Satin Nightgown, inclusive comfort with a premium finish.

Standard delivery is free when your goods total is $90 or more after discounts, otherwise $25. Express Delivery is $25 on any order.

Orders are processed within 24 to 48 hours, then take 5 to 7 days to arrive anywhere in Canada. A tracking number is emailed when your order ships.

Yes. International orders are accepted at the same delivery rates. Delivery times vary by destination, so contact us before ordering if timing matters.

You have 15 days from purchase to return an unused item in its original packaging for an exchange or a refund. Return postage for a change of mind is yours to pay, and the refund goes back within 24 to 48 hours of the return arriving.

Tell us straight away with your order number and a photo. A damaged, faulty or incorrect item is replaced or refunded at no cost to you.

Yes, at no charge until it ships. Most orders leave within 24 hours, so contact us as soon as you can, ideally within 12 hours of ordering.

All prices are in Canadian dollars, and the price shown is the price charged at checkout.

Pay by card through Stripe or with PayPal on the cart page. We never see or store your card details.

Enter valued-customer on the cart page for 15% off the goods in your order. The discount applies before the free delivery threshold is checked.

Gift wrapping with a handwritten card is listed on the store, but it cannot be added to an online order yet. Email us with your order number and we will tell you what we can do.

Cotton and polyester are common, sure, but they don’t hold a candle to silk. Cotton absorbs moisture, leaving your skin and hair dry. Polyester might feel smooth but lacks breathability. Silk, on the other hand, feels like gliding on water, smooth, cooling, and naturally kind to your body.

Buying silk pillowcases online saves you the hassle of hunting around in stores. You can explore different designs, colours, and sizes with just a few clicks.

It’s an easy, high-impact upgrade, pillowcases for adults, Silk Baby Mittens for little ones, and accessories like Silk Bonnet, delivering nightly comfort, visible hair-skin benefits, and a polished bedscape.

One pillowcase + Silk Eye Mask can shift comfort night one. Add Satin Sheets later to complete a refined, low-effort setup that looks polished daily.

Charmeuse delivers a lustrous face and buttery glide with a stable back, giving skin and hair the luxury slip they love, without sliding around the bed.

Yes, pair pillowcases with Mens Satin Pyjamas Set, Mens Mulberry Silk Lounge Robe, or Womens Satin Nightgown. Inclusive comfort that upgrades every routine.

Absolutely, cool in summer, pleasantly insulating in cooler months. Enjoy four-season ease with refined comfort.

You can find cotton, silk, satin, and various designs to match your taste.

Yes, Night Wear sets are commonly available, featuring matching tops and bottoms that provide a coordinated and stylish look for bedtime.

Sweet dreams await you in the world of silk.

Absolutely, clean lines, timeless cuts, and easy care mean you’ll wear pieces on repeat. Mix Womens Silk Satin Pyjamas with a Mens Satin Pyjamas Set for coordinated evenings.

Not at all, silk’s fluid drape lets you stretch and turn freely. Satin Silk Long PJ Set and Mulberry Silk Long Pyjama Set deliver weightless comfort from sofa to bed.

Yes, start with one Pure Silk Pillowcase + Silk Eye Mask to feel the difference night one. Add Satin Sheets later for full-bed glide.

Pair Satin Sheets with Pure Silk Pillowcases and a Silk Eye Mask for a unified, boutique-suite bedscape that photographs beautifully.

Absolutely, choose Mens Mulberry Silk Lounge Robe, Mens Satin Pyjamas Set, or Silk Underwear For Men for weightless comfort that looks polished.

Use the tracking number in your dispatch email, or enter it on our Track Your Parcel page. Tracking arrives once the parcel has shipped, usually 24 to 48 hours after you order.

Email theteam@silkpillowcase.shop or use the chat on this site. We aim to reply within 24 hours.

To maintain the softness of Silk Pillow Slips, it's recommended to follow the care instructions provided by the manufacturer. Typically, gentle hand washing or using a silk-friendly detergent is advised.

Yes, Mulberry Silk Pillowcases are available in different sizes to accommodate various pillow dimensions. You can choose the size that best fits your pillow.

Absolutely! Silk Pillowcases, whether labelled as Silk Pillow Slips or Mulberry Silk Pillowcases, add a touch of elegance and style to your bedroom decor while offering comfort and benefits for your hair and skin.

Yes, Silk Pillowcases make thoughtful and luxurious gifts for loved ones.

Yes, there are different grades of Silk Sheets available, with higher grades typically indicating higher quality. A higher grade silk, such as mulberry silk, is often considered the best for its exceptional softness and durability.

To maintain the quality of your Silk Bed Linen, it's recommended to follow the care instructions provided by the manufacturer, which may include using a mild detergent and avoiding harsh washing conditions.

Yes, many Silk Bed Linen sets include matching pillowcases and shams, creating a coordinated and stylish look for your bed.

Quality tailoring and the charmeuse face deliver glide without shifting, so you wake to a sleek, orderly bed.

It can, the smooth face and gentle conductivity curb cling, keeping your bed looking crisp between washes.

Definitely, cool in summer, pleasantly insulating layered in winter. It’s the four-season luxury that turns every night into a spa-level experience.

Yes, Womens Sleepwear is available in a variety of materials and styles to suit individual preferences. You can find options in cotton, silk, satin, and various designs to match your taste.

Absolutely! Sleepwear For Women makes a practical and stylish gift, offering the recipient both comfort and a fashionable sleepwear option.

Yes, there are Womens Sleeping Wear sets available that include matching tops and bottoms, providing a coordinated and fashionable look for bedtime.

Smooth-face finishes and gentle conductivity curb cling, so your layers sit cleanly and look crisp between washes.

Definitely, light for summer, easy to layer in cooler months. The thermo-friendly feel balances warmth and airflow, delivering four-season comfort for evenings, weekends, and long lie-ins.

Yes, Mens Sleepwear is available in a variety of materials and styles to suit individual preferences. You can find options in cotton, silk, satin, and various designs to match your taste.

Absolutely! Sleepwear For Men makes a practical and stylish gift, offering the recipient both comfort and a fashionable sleepwear option.

Yes, there are Mens Sleeping Wear sets available that include matching tops and bottoms, providing a coordinated and fashionable look for bedtime.

Absolutely, cool in summer, easy to layer in winter. The fabric adapts to shifting temps for consistent, four-season comfort.

Absolutely! They offer both comfort and practicality.

Accessories For Sleep can be designed for specific seasons or used year-round. For example, lightweight sleep masks are suitable for warmer seasons, while cozy blankets are great for cooler nights.

Flair Silk Company sells mulberry silk and satin pillowcases, sheets and sleepwear. It is a division of Caruso Consulting Co Ltd, and silkpillowcase.shop is its Canadian store.

Our Canadian administration address is 700 2 Street SW, Calgary, AB T2P 0X1. The corporate address is Suite 46, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. Please contact us before sending anything back to either address.

No. We sell online only.

No. The cart checks out without an account; you only need your contact and delivery details.

Yes. A confirmation email with your order details arrives after payment, and a second email with tracking follows when the parcel ships.

Card payments are handled on Stripe's own checkout page and PayPal payments on PayPal's. Card numbers never reach this site.

Yes, if the parcel has not shipped. Email us as soon as you can with your order number and the new address.

Yes. See the wholesale page or email us with the products and quantities you need, and we will send a quote.

Silk is a natural fibre spun by silkworms. Satin is a weave, which can be made from silk or from synthetic fibres such as polyester. Every product page on this store says which fibre it uses.

Momme is the unit silk is weighed in. The higher the number, the more silk goes into each square metre of fabric.

Silk from silkworms raised on mulberry leaves. Its filaments are long and even, which gives a smooth, consistent fabric.

Choose silk for the natural fibre and its feel. Choose satin for a lower price and easier washing. Both have a smooth, lustrous face.

Yes. Set the quantity on the product page or in the cart, up to 50 of an item per order.

Contact us before ordering to a PO box so we can confirm the parcel can be delivered there.

Some options are shown but cannot be ordered online yet. The button says so, and you can email us to ask about that option.

Email theteam@silkpillowcase.shop with your order number and photos if anything arrived damaged or wrong. We aim to reply within 24 hours.

Yes. After your order arrives we email a link to leave a review, and you can also review Flair Silk Company on Trustpilot.

Yes. The price on the product page is the price charged, in Canadian dollars. Delivery and any discount appear in the cart before you pay.